LEGAL REFERENCE

Your data stays yours at qbix88

We keep your account details, payment history and personal information secure by design. This privacy policy shows exactly what we collect, how we use it, and the safeguards...

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qbix88 Your data stays yours at qbix88

Our privacy commitment

qbix88 operates for Indonesia and supported regions. We collect your name, email, phone number and payment details to verify your identity, process deposits via DANA, OVO, GoPay and QRIS, and prevent fraud. We never sell your data to third parties. Your information is encrypted in transit and at rest. We comply with local data protection standards where you access our platform. You

can request access to your data or deletion at any time through our support channels.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

PLAYER SUPPORT

Privacy questions? We're here

Team online

Email Support

Send your privacy concerns to our team. We respond within 24 hours with detailed answers about your data and how we handle it.

Live Chat

Reach our support agents directly through the platform. Ask about your stored information, deletion requests, or any privacy matter.

Account Settings

Review and update your personal details, linked payment accounts and communication preferences anytime from your dashboard.

TRUST MARKERS

How we earn your trust

Encryption Standard

All traffic between your device and our servers uses industry-standard TLS encryption. Your payment details are tokenized and never stored in plaintext.

Regular Audits

We conduct quarterly security reviews and penetration testing to identify and patch vulnerabilities before they affect your account.

Payment Tokenization

DANA, OVO, GoPay and QRIS credentials are converted to secure tokens. We never handle raw payment data directly.

Data Minimization

We collect only what's needed to run your account and process transactions. No tracking pixels, no unnecessary third-party integrations.

Breach Protocol

If a security incident affects your data, we notify you within 48 hours with clear steps and support options.

Transparent Logging

Login attempts, transaction history and data access are logged. You can review your activity anytime in your account.

Privacy across qbix88

This Privacy Policy
Covers data collection, storage, use and your rights across qbix88. Updated quarterly to reflect new safeguards.
Account Terms
Defines your responsibilities as a player, including age verification and account usage. Separate from privacy rules.
Cookie Notice
Details which cookies we use for login, preferences and security. You control cookie consent in settings.
Payment Terms
Explains deposit and withdrawal processes with DANA, OVO, GoPay and QRIS. Privacy applies to all payment flows.
Support Policy
Shows how support tickets, chat logs and complaint records are kept private and used only to resolve issues.
Dispute Resolution
When disputes arise, your personal data and transaction history are reviewed in confidence by our team.
Partner Vendors
Third parties like payment processors see limited data under strict confidentiality agreements and local law.

What shapes our privacy promise

Account Verification

We verify your identity at signup to prevent fraud and comply with local law. This happens once; your verified status stays with you.

Transaction Records

Every deposit, withdrawal and bet is logged on your account. You own this history; it's yours to download or review anytime.

Session Management

Your login sessions are tracked for security. Unusual activity triggers alerts so you stay in control of who accesses your account.

Preference Center

Choose how often we contact you, what emails you receive, and whether we use your data for analytics or feature improvements.

Data Export

Request a complete copy of your personal data in portable format. We deliver it within 10 business days.

Deletion Rights

Close your account and request permanent deletion of your data. We retain only what law requires for dispute resolution.

Privacy questions answered

We collect your name, date of birth, email, phone number and payment details. We verify these to confirm your identity and prevent fraud. All data is encrypted immediately upon entry.

Payment credentials are tokenized and stored separately from your account profile. They're never stored in plaintext and are encrypted with industry-standard protocols. Payment processors handle final transactions.

No. We never sell your personal information. We share data only with payment processors and support vendors under confidentiality agreements and local legal requirements.

Yes. Go to your account settings and request a data export. We'll provide your complete profile, transaction history and login activity within 10 business days in portable format.

Close your account anytime, then request permanent deletion. We remove your data within 30 days, keeping only records required by law for dispute resolution and financial audits.

We notify affected users within 48 hours with details of what happened, what data was exposed, and steps you should take. We also work with authorities and patch vulnerabilities immediately.

No. Your bets, wins, deposits and withdrawals are private to your account. Support staff see transaction details only when resolving disputes or complaints you raise.